gtgt99 Terms and Conditions

1 General Provisions

gtgt99 (https://gtgt99.cam) is an online casino and sports betting platform for users in Bangladesh. By visiting this website, creating an account, or using any of our services, you are considered to have fully accepted these terms and conditions.

These terms and conditions form a legally binding agreement between gtgt99 and you — the user. If you disagree with any part of these terms, please refrain from using our services.

gtgt99 reserves the right to change, modify, or update these terms and conditions at any time without prior notice. Continuing to use the platform after any changes means you have automatically accepted the new terms and conditions.

2 Account Registration

To use the services at gtgt99, you must create a personal account. At the time of registration you must provide accurate, complete, and up-to-date information.

2.1 Account Creation Requirements

• Each person may create only one account. If a single person holds multiple accounts, those accounts will be closed and funds may be forfeited.
• You must be at least 21 years of age.
• All information provided when creating an account must be accurate and truthful.
• It is your responsibility to keep your account login details (username and password) secure.
• Sharing or transferring your account to another person is strictly prohibited.

2.2 Accuracy of Information

gtgt99 reserves the right to verify your identity at any time. Providing false or misleading information will result in immediate account closure and any pending payments will be withheld.

3 Age Verification and Identity

gtgt99 has a firm stance against gambling by minors. Only individuals aged 21 or above may register and use our platform.

3.1 KYC (Know Your Customer) Process

We may request documents at any time to verify your identity, address, and payment method. Required documents may include:

• A photocopy of your National Identity Card (NID) or passport
• A utility bill or bank statement as proof of address
• Information required to confirm your payment method (bKash, Nagad, Rocket)

Withdrawals may be held until verification is complete. This is done to prevent fraud and to protect the security of your account.

4 Deposits and Withdrawals

All transactions at gtgt99 are conducted through fully secure and encrypted channels. We currently support the most popular mobile banking methods in Bangladesh.

4.1 Deposit Rules

• Accepted methods: bKash, Nagad, Rocket
• Minimum deposit: ৳200 (per method)
• You may only use a payment account registered in your own name.
• Deposits from accounts registered in a third party's name are not accepted.
• Any deposit is considered final and is generally non-refundable.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳800
• Processing time: Generally within 15 minutes to 2 hours
• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering requirement must be met before withdrawing from a bonus balance.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Casino balance, bonus amounts, and winnings will all be displayed in Taka.

5 Bonuses and Promotional Offers

gtgt99 offers various bonuses and promotions for new and existing members. By claiming these offers you agree to comply with specific conditions.

5.1 Welcome Bonus

• A 100% bonus up to ৳20,000 is available on the first deposit.
• Example: Deposit ৳1,000 and receive a bonus of ৳1,000, giving a total balance of ৳2,000.
• Example: Deposit ৳42,000 and receive a bonus of ৳20,000, giving a total balance of ৳62,000.
• Wagering requirement: You must wager 25 times the bonus amount before making a withdrawal.
• A time limit may apply for completing the wagering requirement.

5.2 General Bonus Terms

• The same bonus cannot be claimed more than once.
• Bonus funds cannot be converted to cash; they may only be used for placing bets.
• gtgt99 reserves the right to change, suspend, or cancel any promotional offer at any time.
• If misuse of a bonus is suspected, the account may be investigated.
• Bonuses are for legitimate personal use only — not for any organised bonus hunting.

5.3 VIP Program

Regular members can enjoy special benefits through our VIP program. The VIP tiers are: Bronze, Silver, Gold, Platinum, and Diamond. Each tier includes a weekly cashback benefit. gtgt99 reserves the right to change the terms of the VIP program.

6 Betting and Gaming Policy

All games at gtgt99 follow fair play principles. Our gaming system operates transparently and impartially.

6.1 Betting Rules

• Once confirmed, a bet cannot be cancelled or changed.
• If a bet remains incomplete due to a technical error, the stake for that bet will be returned.
• If a match or event is cancelled, the stake for the related bet will be returned.
• Bets on events found to involve match fixing or manipulation may be declared void.

6.2 Game Providers

gtgt99 works with world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. All games are tested and certified for fairness by third parties.

6.3 Maximum Win Limit

A maximum win amount may apply on certain games or promotions. gtgt99 reserves the right to process payment for unusually or exceptionally large wins only after completing a verification process.

7 Prohibited Activities

The following activities are strictly prohibited on the gtgt99 platform. Involvement in any of these will result in immediate account closure and necessary legal action will be taken.

• Using the platform for money laundering or illegal money cleansing
• Operating games using software, bots, scripts, or artificial intelligence
• Creating multiple accounts to take advantage of bonuses or promotions
• Attempting unauthorised access to or hacking of another user's account
• Creating or verifying an account using a false identity or fraudulent documents
• Using fraudulent payment methods
• Exploiting game vulnerabilities or technical errors
• Harassing, threatening, or behaving abusively toward other users

8 Account Suspension and Closure

8.1 Suspension by gtgt99

gtgt99 may temporarily suspend or permanently close any account in the following circumstances:

• Breach of any clause of these terms and conditions
• Failure to verify identity or provision of false information
• Suspicion of manipulation or fraud
• Requirement to comply with instructions from a regulatory authority
• Extended inactivity (more than 12 months)

8.2 Closure by the User

If you wish to voluntarily close your account, please contact us via our 24/7 live chat or send an email. You will be given the opportunity to withdraw any eligible balance before the account is closed.

8.3 Inactive Accounts

If an account remains continuously inactive for more than 12 months, it will be marked as inactive. In that case, you will be contacted and a process regarding the balance will be initiated.

9 Responsible Gaming

gtgt99 firmly believes in responsible gaming. Gambling is a form of entertainment — it should never be used as a solution to financial problems.

• We provide users with the facility to set limits on deposits, bets, and losses.
• Self-exclusion (voluntary ban) is available — let us know via 24/7 live chat.
• If signs of problem gambling appear, we may place restrictions on your account.
• For professional support, visit our Responsible Gaming page.

10 Privacy & Security

Protecting your personal information is our top priority. gtgt99 uses SSL encryption and modern security technology to keep your data safe.

For full details on how we collect, use, and protect your data, please read our Privacy Policy.

• Your information will never be sold to third parties.
• Necessary information may be shared to improve our services and meet legal obligations.
• If any unauthorized access attempt to your account is detected, we will notify you.

11 Intellectual Property

All content on the gtgt99 website — logos, trademarks, graphics, software, content, and design — is the intellectual property of gtgt99 and all rights are reserved.

• Reproducing, distributing, or using any content for commercial purposes without our written permission is prohibited.
• All rights to game providers' content belong to their respective companies.
• Using the website for personal, non-commercial purposes is permitted.

12 Limitation of Liability

To the fullest extent permitted by applicable law, gtgt99 accepts no liability for the following:

• Interruptions to the gaming experience due to technical errors, server outages, or internet connection issues
• Issues with third-party payment providers' systems
• Losses caused by a user's own negligence or use of an insecure password
• Any financial loss resulting from gambling
• Unforeseen circumstances (force majeure) — natural disasters, war, government restrictions, etc.

13 Changes & Amendments

gtgt99 reserves the right to change, update, or amend these terms and conditions at any time. For significant changes, we will attempt to notify users by email or via a notice on the platform.

Continuing to use the service after changes have been made means you have accepted the new terms. We therefore recommend visiting this page regularly.

The "Last Updated" date at the top of this page always indicates the current version.

14 Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms and conditions, please contact us:

• 24/7 Live Chat: Get instant support in Bengali directly on the website.
• Email: [email protected]

14.1 Dispute Resolution Process

1. First, contact our support team via live chat or email.
2. We will receive and review your complaint.
3. Common disputes will be resolved through discussion where possible.
4. Complex matters will be escalated to senior management.

gtgt99 always works toward resolving disputes in a fair and transparent manner. Open communication with us ensures the fastest resolution.