gtgt99 Privacy Policy

1. Introduction and Scope

gtgt99 ("we", "our", "platform") operates a trusted online gaming and sports betting platform for players in Bangladesh. This privacy policy describes how we collect, store, use, and protect your personal information when you use our website (gtgt99.cam) and related services.

By registering with gtgt99 or using our services, you consent to this privacy policy. We ask that you read this policy carefully before you begin using our services. If you disagree with any of the terms in this policy, please refrain from using our services.

2. What Information We Collect

We collect your information in several ways. A detailed description is provided below:

2.1 Information Provided at Registration

When you create an account with gtgt99, we collect the following information:

• Full name (as on your ID)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Username and password
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

In order to comply with regulations and to process financial transactions, we conduct identity verification (KYC) processes in certain cases. Information collected at this stage may include:

• National ID card (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method (bKash, Nagad, Rocket number)

2.3 Financial Information

To process deposits and withdrawals, we collect the necessary mobile banking details — such as your bKash, Nagad, or Rocket number. The complete transaction history is stored securely in our system.

2.4 Automatically Collected Information

When you use our website, we may automatically collect the following information:

• IP address and geographic location (at country level)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Page views and navigation patterns
• Session duration and activity logs
• Cookie and similar tracking technology data

3. How We Use Your Information

gtgt99 uses your personal information for the following purposes:

• Creating and managing your account
• Processing financial transactions including deposits and withdrawals
• Verifying age and identity (for those aged 21 or above only)
• Enforcing responsible gaming policies
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support (24/7 live chat and email)
• Informing you of relevant promotional offers and bonuses (with your consent)
• Improving the quality of our services
• Complying with applicable laws and regulations

4. Information Sharing and Disclosure

gtgt99 never sells your personal information to third parties or shares it for commercial purposes. However, information may be shared in the limited circumstances below:

4.1 Service Providers

Only necessary information is shared with our payment processors, technology infrastructure providers, and other trusted service providers who assist in operating our platform. All such providers are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information in response to a valid order from legal authorities or as required by applicable regulations. In such situations, we always seek legal advice before proceeding.

4.3 Fraud Prevention

In cases of suspected fraud or deception, relevant information may be shared with the appropriate authorities or industry-based blacklisting services.

5. Cookie Policy

gtgt99 uses cookies and similar technologies on our website. Cookies are small text files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website — such as maintaining login sessions, ensuring security, and remembering language preferences. These cookies cannot be disabled.

5.2 Analytical Cookies

We use analytical cookies to understand how users navigate our site. This information helps us improve the quality and usability of our services. You can disable these cookies through your browser settings.

5.3 Cookie Controls

Most browsers allow you to accept, reject, or delete cookies. However, disabling cookies may cause some features of the website to not function properly.

6. Data Security Measures

To ensure the protection of your information, gtgt99 has implemented the following technical and organizational measures:

• 256-bit SSL (Secure Socket Layer) encryption — all data transfers are secured
• Secure server environment — firewalls and security layers to prevent unauthorized access
• Password hashing — your password is never stored in plain text
• Regular security audits and vulnerability assessments
• Strict role-based access controls for data access
• Regular privacy and security training for staff

Please note that no transmission of information over the internet can be claimed to be 100% secure. We take every precaution, but providing a complete guarantee of security is technically not possible.

7. Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed or deactivated, information may be retained for a period of time for the following reasons:

• To meet legal and regulatory obligations
• For dispute resolution and fraud investigations
• For maintaining records of financial transactions

Once legal retention requirements have been met, we securely delete or anonymize your information.

8. Your Rights

You have the following rights regarding your personal information held by gtgt99:

8.1 Right of Access

You have the right to know what information we hold about you. You can request a copy of your information by emailing [email protected] or through live chat.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you can have it corrected. Information can be updated through account settings or with the help of customer support.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. Please note that due to legal obligations, retaining some information for a specified period may be necessary for us.

8.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted, particularly when there is a dispute about the accuracy of the information or when processing is unlawful.

8.5 Right to Withdraw Consent

If you have given consent for promotional communications, you may withdraw it at any time. This does not affect the validity of any prior consent given.

To exercise any of the above rights, please contact our support team: [email protected] or our 24/7 live chat service.

9. Protection of Minors' Information

gtgt99 is for those aged 21 or above only. We do not intentionally collect any personal information from minors. Age verification is mandatory during the registration process.

If we become aware that information from a minor has been collected, we will promptly delete that information and close the associated account. If you believe a minor has registered on our platform, please contact [email protected] immediately.

10. Third-Party Links and Services

Our website includes services integrated with game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming). These providers have their own privacy policies, which apply to information collected within their services. gtgt99 is not responsible for the privacy practices of third parties.

Payment service providers — bKash, Nagad, and Rocket — manage your information in accordance with their own privacy policies. You are advised to read the relevant provider's privacy policy before completing a transaction.

11. Special Provisions for Bangladesh

gtgt99 provides services specially customized for players in Bangladesh. We are aware of Bangladesh Bank's mobile financial services regulations and comply with applicable rules on financial transactions.

Our data processing activities follow international best practices, which are consistent with the standards applicable to data protection in Bangladesh.

12. Changes to This Policy

We may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the website. Continued use of the platform after changes are made will be considered as your consent to the updated policy.

The "Last Updated" date at the top of the page always indicates the date of the most recent revision. You are advised to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 instant support in Bengali

We aim to respond to your messages as quickly as possible. We handle privacy-related requests with the highest priority.